Head of Department Residential Conveyancing
Areas of Practice:
I have been working within the Conveyancing Industry for over 25 years as an experienced conveyancer and manager with extensive and diverse experience within this area of the legal profession.
My main areas of practice are within residential conveyancing. Dealing with all aspects of registered and unregistered title,new build, shared ownership, transfers of equity and re-mortgage.
I also manage our residential conveyancing executives,assistants and technical teams and oversee client satisfaction and compliance within the department.
Ensuring client satisfaction and providing complaint resolution. I understand how difficult and stressful the conveyancing process can be when you are making such a life changing transaction and therefore, I like to be able to help resolve any queries or issues as soon as possible in the most expertly manner.
Liaising with introducers, solicitors and lenders to maintain professional and satisfactory relationships. It is important to me that everyone is on the same page, to enable us to achieve not only the best interests of our clients, but also those who are a part of the whole conveyancing process.
Management and supervision of the Conveyancing Department,including assistance of HR duties including appraisals. Ensuring all in the department are enjoying their work, whilst at the same time achieving the highest of standards. A happy team means a productive team.
Providing forecasts for the department to ensure every month is a successful month, meaning our clients are happy, our staff are happy, and the interests and growth of the business are on the up.
Technical Conveyancing support and guidance for the department is where my longstanding experience lies. The conveyancing process will forever be throwing up new challenges and this is where I really like toget stuck in. Sharing my knowledge and assisting with others in growing theirs,is something that I am truly passionate about.
I love to travel and explore new places. The United States,in particular, as I have a keen interest in American Football (a passion I share with my husband). I’m a big music lover and enjoy going to concerts and have recently wanted to get back into reading and playing music myself. I also love to spend time with my family, and the new arrival of my Granddaughter has made it even more enjoyable.
Foundation Contract Law, Landlord and Tenant and Land Law.
Council for Licenced Conveyancers Course partially completed.
There is no ‘qualification’ for experience, and with the wealth of over 25 years within the industry, I am a valuable, knowledgeable member of the conveyancing and management team.